To make your return, follow these simple steps:
- Contact our customer service: if you are not fully satisfied with your order and wish to make a return, write to orders@barberinosworld.com specifying the order number, the items to be returned, and the reason for your return. We will do our best to find the best solution to avoid you having to return the product! Our customer service will be happy to assist you in the best way possible! Otherwise, if you still want to return it even after contacting our customer service, continue to follow the next steps.
- Return packaging: prepare the package with the original box containing the product(s) you wish to return.
- Courier pickup of products: you will need to take care of the return shipping of the product(s) yourself, which will therefore be at your expense. The choice of courier to use is entirely at your discretion, feel free to choose the courier most convenient for you! The return shipment must be made to:
Barberino’s
Viale Cassala 30, 20143
Milan (MI), Italy
4. Return confirmation and refund: after receiving your return, we will check whether the quality of the product(s) meets our return policies. If so, we will refund you using the same payment method used for the purchase, as quickly as possible.
Responsibility for the items remains with the customer until they arrive at our warehouse.