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Shipping & Returns

SHIPPING & RETURNS

SHIPPING

1. DELIVERY TIMES

All orders are shipped from our warehouse in Italy. We do our best to process and ship your order within 24/48 hours of receipt. You will receive a shipping confirmation email with a tracking code as soon as your order leaves our warehouse.

Shipping will take approximately the following:

Milan/Rome/Turin/Padua/Brescia/Monza: 2 business days

  • Italy: 2-4 business days
  • EU Countries: 4-6 business days

 

We work with the best carriers worldwide to provide the best possible service! Barberino's cannot be held responsible for unforeseen delays (e.g., strikes, customs procedures, etc.).

2. DELIVERY COSTS

We offer free delivery on all orders over €30 within Italy! And don't forget that you always get an extra 10% off your first order with the code BARBA10!

FOR ORDERS UNDER €30, THE SHIPPING COST IS €4.99

Regarding foreign orders, shipping costs are as follows:

  • Rest of Europe (standard delivery): €20
  • Rest of the world (standard delivery): €50

3. DO YOU OFFER FREE SHIPPING?

We offer free delivery on all orders over €30 within Italy! And don't forget that you always get an extra 10% off your first order with the code BARBA10!

RETURNS

1. RETURN POLICY

Returning a product couldn't be easier! Try Barberino’s products in the comfort of your own home and if you need to return them, you have 14 days from the date of receipt of the order to return them. You will need to take care of the return shipping, which will be at your expense, while we will take care of the quality control of the return to verify that the product meets our return policies, and we will try to process the refund as quickly as possible.

In the event of a defective or damaged product, we will take care of sending you the replacement part and providing you with all the necessary instructions. Please ensure that items are returned in new, unused condition, with original tags and within the packaging received upon delivery. Returns that do not meet our policy will not be accepted and will not be refunded. Returns are only accepted on purchases made directly at barberinosworld.com. Please contact our customer service team by sending an email to orders@barberinosworld.com for further questions.

2. HOW TO MAKE A RETURN

To make your return, follow these simple steps:

  1. Contact our customer service: if you are not fully satisfied with your order and wish to make a return, write to orders@barberinosworld.com specifying the order number, the items to be returned, and the reason for your return. We will do our best to find the best solution to avoid you having to return the product! Our customer service will be happy to assist you in the best way possible! Otherwise, if you still want to return it even after contacting our customer service, continue to follow the next steps.
  2. Return packaging: prepare the package with the original box containing the product(s) you wish to return.
  3. Courier pickup of products: you will need to take care of the return shipping of the product(s) yourself, which will therefore be at your expense. The choice of courier to use is entirely at your discretion, feel free to choose the courier most convenient for you! The return shipment must be made to:


Barberino’s
Viale Cassala 30, 20143
Milan (MI), Italy

 

4. Return confirmation and refund: after receiving your return, we will check whether the quality of the product(s) meets our return policies. If so, we will refund you using the same payment method used for the purchase, as quickly as possible.

Responsibility for the items remains with the customer until they arrive at our warehouse.

3. DO YOU OFFER FREE RETURNS?

At the moment we do not yet offer free returns! But don't forget the extra 10% gift on your first order with the code BARBA10!

We are always working to improve our level of customer service, so stay updated on all future news!

REFUNDS

1. WHEN WILL I RECEIVE MY REFUND?

Barberino's will check the quality of the returned product and will issue the refund only if it meets the conditions of the return policies. Returns are only accepted on purchases made directly at barberinosworld.com. You will receive the refund via the same payment method used for the original purchase, as quickly as possible.

Please note that refund times may vary depending on the different payment methods.